Brent M Flory



Senior Mass Communications student at the University of Utah.  Emphasis in Strategic Communication.  Experienced in Integrated Marketing Communications, Social Marketing, Recruiting and Customer Service.


Advocate, Apple Inc; Salt Lake City, UT—January 2011-Present

Assist Recruiter in hiring process for student jobs by driving traffic to company website, increasing the number of perspective candidate applications and encouraging students to attend information sessions.  This is achieved through tabling events on University of Utah campus and working with department advisors on campus to create awareness.  During the interview process, responsible for greeting candidates and introducing them to the conductor of the interview.

At-Home-Advisor, Apple Inc; Salt Lake City, UT—May 2011-Present

Provide customer service by answering phones and providing expert technical support to customers, reaching Apple’s standard of excellence.

General Manager, 5 Buck Pizza; Sandy, UT —August 2009-April 2011

Oversaw performance of employees and instructed on customer service and sales techniques.  Developed a weekly work schedule and ordered inventory on a weekly basis.

Language Instructor, Brigham Young University: Missionary Training Center; Provo, UT —January 2008-September 2009

Instructed classes to speak Latvian, covering grammar, vocabulary, verb conjugations and conversation. Instructed on teaching methods including communication skills, listening skills and conversing effectively in the Latvian language.  Also translated Latvian grammar and vocabulary manual from English to Latvian.

International Volunteer, Latvia, October 2005-October 2007

Studied and became fluent in the Latvian Language.  Oversaw performance of 25 missionaries, collecting statistics on performance and developed plans for improvement.  Taught free English classes as a service to Latvians who wanted to learn English as a second language.  Volunteered at homeless shelters, hospitals, parks and with local Government, performing numerous service projects throughout a two-year period.

Other Experience

Integrated Marketing Communications

Developed an Integrated Marketing Communications(IMC) plan for the 2009 calendar year for Keepsake Photo Engraving LLC, a local business in Orem, UT.  Suggested tactical recommendations to be implemented that included: advertising, public relations, internet marketing and personal selling techniques.  A copy of complete marketing plan is available upon request.


University of Utah, Salt Lake City, UT — BA-Mass Communication, expected graduation date-May 2013


Mac OS X, iOS, Microsoft Office


I am a current senior at the U studying Mass Communication.  I have lived in Salt Lake City for 3 years but originally from Canton, Ohio.  I am a die-hard Cleveland sports fan and have become well acquainted with the phrase “there’s always next year.” I also enjoy music, playing guitar, golf and anything technology.

I work for Apple as an At-Home-Advisor and I’ve spent the semester as an intern for Apple’s College Adovcate Program, recruiting Utah students for available positions.  After graduation, I plan on pursuing a career with Apple, hoping to someday be a part of their Marketing Department.