Story and gallery by SAIGE HAWKINS
Three Disney college program participants celebrate the halfway mark of their internship at a mid-program celebration. Backcountry raffle winners and leadership shoot off confetti cannons to commemorate the end of a successful fourth quarter. A flyer for Backcountry’s annual employee Halloween costume contest. Two Disneyland cast members celebrate the park’s 63rd anniversary at a cast photo area. A Backcountry warehouse employee wins a raffle drawing at a quarterly perk event. A Backcountry warehouse employee wins the grand prize raffle drawing at a quarterly perk event.
The cost of living continues to rise and millennials are continuing to struggle to afford it. A common gripe for the cause of this is that they are not being paid appropriately. But is that really at the root of the cause? Experts in their field have noted that in order to keep up with hiring demand, flashy perks and events have become a necessity in order to maintain top talent millennials at a company.
“Most of the people we hire for our corporate office are under 40 and are more initially attracted to little perks that make their day-to-day in the office more tolerable, rather than their income.” says Erika Park, the manager of perks and benefits for Backcountry, an online outdoor retail company based out of Park City, Utah.
This is a position human resources professionals have heard more than once, and yet 18-35-year-olds are often complaining about their compensation. The most repeated comment left in Backcountry’s exit interviews was that departing employees weren’t paid enough. It is also the most common reason employees not at the corporate level were leaving Backcountry. One comment stated, “The free food and fun events are nice, but at the end of the day my paycheck didn’t reflect the work I’d put in.”
This isn’t a problem unique to Backcountry, as the cast member culture at Disneyland reflects the same thing. In Spring and Summer 2018 multiple demonstrations were held across the street from the world-famous theme park by cast members demanding a higher wage. These protests led to union representatives getting involved and beginning negotiations with the company’s leadership team for a higher hourly pay rate.
Tessa Zalfen, a Disneyland cast member for over a year, said, “No we don’t get paid that much. Most of it has to do with how many hours we get scheduled since it’s based on seniority but I don’t work here for the money. We get discounts, free admission, guest passes, and honestly I just love it here so much I don’t really mind it.” This exemplifies what the millennial generation is demonstrating, a willingness to work more for less if they’re doing something they enjoy even if it’s just the company and their values.
The next generation is displaying a sense of importance for similar values over higher pay. They are happy to be working for a company they admire so the other things don’t matter as much. This values-based employment added with the perks catered to them creates an excellent combination for compensation. If the employees already pay business to a company and will continue to do so, discounting those experiences for them allows them to feel compensated, spend more at the company, and in turn create a win-win scenario.
Corporate perks aren’t just something important to the employee life cycle. They also help draw applicants in and sell them on one job over another. “We’re very fortunate here because we offer so much in regards to activities, discounts, and the great events Erika plans. It makes my job easier because the sales pitch is already laid out for me most times,” said Donna Barker, the senior corporate recruiter for Backcountry.
Even though most of the companies that are able to offer this don’t pay as much as smaller companies, they still combine these perks with name recognition on a resume to make their company desired. “It is definitely a bigger draw for younger people just starting their careers to be somewhere recognizable,” said Park, Backcountry’s manager for perks and benefits.
Park added, “They’re more likely to take something now with less pay that will catapult them to their next opportunity than something that pays well and won’t guarantee advancement later on.”
This sentiment is echoed through Zalfen, the Disneyland cast member, who said, “I plan to stay here awhile because I want to work my way up one day and work for ABC. It’s easier to do that if I’m already here.” A foot in the door method definitely seems to be a direction the millennial generation is being steered into. Zalfen added, “From what I’ve been told, it looks better on a resume to have growth and different positions at one place than to have experience without growth at several different places.”
Corporate perks and growth potential have quickly grown to be one of the biggest factors when looking for a job in today’s market and companies don’t have a reason to change. Why spend more to pay someone for a job when they’re willing to work for less as long as you put a sparkly bow on it? Barker, the senior recruiter, added, “We might not pay as much as smaller warehouses but we don’t need to because people want to work for us before they even hear how much it pays. We attract a very niche crowd and they’ll stay if we help maintain their lifestyle, even if it isn’t through a pay check.”